About BookAllLeads
Meet the Founder
John Edmonds is a native Texan, combat veteran, retired military officer, and aviation safety expert. His career has been built on one discipline: finding where systems break and building something to fix them.
In aviation safety, John investigated crashes and near-misses — tracing failures back to root causes that were rarely where anyone expected. A crash isn't caused by a single bad decision. It's caused by a chain of small breakdowns that compound until the system fails.
He saw the exact same pattern in the service industry.
Why BookAllLeads Exists
After retiring from the military, John started working with local service businesses — plumbers, HVAC companies, roofers, electricians, contractors. He noticed something that nobody was talking about:
These businesses weren't failing because of bad work. They were failing because nobody was running the front office.
- Calls going to voicemail while the owner was on a job
- Leads sitting for hours or days without a follow-up
- Completed jobs with no review request sent
- Past customers never contacted again
- Invoices unpaid because no one chased them
Each one of these is a small breakdown. Together, they cost the average service business $80,000–$100,000 per year in lost revenue. Not from bad marketing. Not from lack of skill. From gaps in the business that nobody was covering.
John studied every solution on the market — answering services, virtual receptionists, CRM platforms, and standalone tools. Every one of them solved one problem while ignoring the other five. An answering service picks up the phone but doesn't follow up on leads. A CRM tracks contacts but doesn't answer calls. A review tool sends requests but doesn't re-engage past customers.
No one was offering a complete front office team — all six functions, working together, 24/7 — at a price a small business could actually afford.
So he built one.
The Team
BookAllLeads provides six specialized agents that cover every front office function a service business needs:
| Agent | Role | What They Do |
|---|---|---|
| Abbi | Receptionist | Answers every call in under 3 rings, 24/7. Handles SMS and webchat. Never sends a customer to voicemail. |
| Maya | Scheduler | Books appointments while the caller is still on the line. Syncs with your real calendar. |
| Marcus | Follow-Up Specialist | Contacts every missed lead in under 60 seconds. Follows up until the job is booked. |
| Priya | Reputation Manager | Requests a Google review after every completed job. Responds to all reviews on your behalf. |
| James | Customer Success | Re-engages past customers with timed outreach to drive repeat bookings. |
| Sofia | Collections | Sends text-to-pay links on job completion. Follows up on unpaid invoices. |
The Business Team plan includes all six agents for $497/month — or $397/month with annual billing. For comparison, hiring these six roles in-house would cost $180,000–$240,000 per year.
Who We Serve
BookAllLeads serves local service businesses across the United States, including:
- Home Services: HVAC, plumbing, roofing, electrical, pest control, landscaping, cleaning, painting, garage door, appliance repair
- Beauty & Wellness: Salons, med spas, fitness studios, chiropractic, dental practices
- Professional Services: Legal, financial planning, insurance, real estate
- Contractors: General contractors, solar installation, pool services, foundation repair, tree services
Our clients share one thing in common: they're great at what they do, but they can't be on the phone and on the job at the same time.
Results
The average BookAllLeads client recovers $80,000–$100,000 per year in revenue that was previously leaking through missed calls, slow follow-up, missing reviews, inactive customers, and uncollected payments.
The Business Team plan costs $5,964 per year — a 13–17x return on investment.
Most clients see their first booked appointments within 7 days of going live.
Connect with John
Ready to get your time back?
Book a free demo. We'll show you exactly where you're losing revenue — and how your team stops the bleeding in 5 days.
Book Your Free DemoPublished 2026-04-12 | Updated 2026-04-12 | By John Edmonds, Founder, BookAllLeads